The Sr. Amazon Account Specialist – Commercial is results-driven to manage and optimize our presence in the B2B/Commercial space on Amazon. In this role, you will be responsible for managing commercial product listings and implementing marketing strategies to drive sales growth. You will collaborate with cross-functional teams to enhance brand presence, optimize advertising and promotional efforts, and analyze performance metrics to improve rankings and overall sales conversion. The ideal candidate has experience with Amazon, an understanding of marketplace algorithms, and exposure to B2B sales channels.
Responsibilities
- Vendor Central Management: Oversee and manage all Amazon Vendor Central operations. Including managing the catalogue, promotions and advertising campaigns. Tracking PO’s and managing deductions and chargebacks.
- Content Optimization: Work with product marketing teams to enhance product listings with high-quality images, SEO-optimized descriptions, A+ Content, and brand store updates, including A/B testing for enhanced visibility.
- Retail Relationship Management: Manage relationships with vendor managers to assist in negotiating pricing/programs, resolving disputes, and ensuring smooth operations.
- Advertising & Marketing: Work closely with media and commercial teams to plan, execute and analyze advertising campaigns, promotions, and brand awareness initiatives to drive sales growth.
- Inventory & Supply Chain Coordination: Work with internal teams to forecast demand, manage inventory levels, and optimize fulfillment strategies to reduce shortages and overstock.
- Data Analysis & Reporting: Monitor key performance metrics, analyze sales trends, and generate reports to provide actionable insights that improve profitability and efficiency.
- Policy Compliance & Account Health: Ensure adherence to Amazon policies and proactively address compliance issues, performance notifications, and chargebacks.
Qualifications
EXPERIENCE/EDUCATION
- Bachelor’s degree in marketing, business administration, or a relevant field.
- A minimum of 3 years of account and/or product management experience within digital and B2B channels.
- Preferred Amazon experience (Vendor Central) and managing e-commerce business. Strong understanding of Amazon's marketplace dynamics, algorithms, and best practices
- Familiarity with supply chain management, demand forecasting, and logistics
- Familiarity with Amazon advertising, SEO, and marketplace policies.
- Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
- Excellent communication and negotiation skills, with experience handling vendor relationships.
